READ OUR PRIVACY AND COOKIE POLICY

To understand how we collect, use, and store your personal data.

Privacy Policy

Who we are

URBOND is a registered charity in England and Wales (11184273) and The Republic of Guinea (8304). Our website address is: http://urbond.org

How to contact us

Full name of legal entity: URBOND

Email address: info@urbond.org

Our commitment to you

We will only collect information that is relevant
We will use your personal information fairly and only use it for the purposes for which it has been given to us
We will make sure your information is updated when you tell us about any changes
We will not hold your information for any longer than necessary
We will make it easy for you to exercise your rights under the law

How we collect your personal data

We collect information from you when you make a donation to support our work, join a campaign, respond to an appeal, offer your support as a volunteer, purchase any services from us and when you complete any online form on our website.

How do we use your information?

We may use your information in a number of ways, including:

To provide you with information, products or services that you have requested from us or that we feel may be of interest to you.
To provide you with information about our work or our activities.
To invite you to participate in interactive features on our website.
To process donations, we may receive from you.
To fundraise in accordance with our internal policies and procedures.
For administrative purposes (for example, we may contact you regarding an event for which you have registered, to provide information requested from us through Supporter Care or with a query regarding a donation you may have made to us);
For internal record keeping relating to any donations, feedback, or complaints.
To contact you where you have been identified as a contact person for an organisation, such as a school (if we obtain your contact details in this way, we will only use them to contact you in your capacity as a representative of that organisation unless you have separately indicated that you are happy to be contacted as an individual supporter);
To analyse the personal information we collect about you and use publicly available information to better understand your interests, preferences and level of potential donations so that we can contact you in the most appropriate way and to ensure that we do not send you unwanted communications;
Where we are required by law to disclose or otherwise use your information.

This helps us to understand which of our activities are of most interest to our supporters.

Comments

When visitors leave comments on the website, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.

Media

Visitors to the website can download and extract any location data from images on the website.

Cookies

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device and to target the content displayed to the user’s interests.

You can find more information about cookies at: www.allaboutcookies.org

What information do we collect using cookies?

We use cookies to track how visitors come to our site. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Financial Information:

Donations made by card through our website are securely managed by GiveWP. You can find their Privacy Policy here https://givewp.com/privacy-policy/

Donations made through Just Giving are subject to Just Giving data processing rules. You can find their Privacy Policy at www.justgiving.com/info/privacy-policy-versions/privacy-policy-v20

Donations made by card through our website are securely managed by Stripe. You can find their Privacy Policy here https://stripe.com/gb/privacy

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Website statistics analytics

Our website currently uses Google Analytics. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

We never disclose your personal information for direct marketing purposes; however, we may need to disclose your information if we are required to do so by law.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How to disable cookies

Find out more detailed information on disabling cookies.

Notification of change of Privacy and Cookie Policy

From time to time URBOND may need to make changes to this Privacy & Cookie Policy.